balanced scorecard with fuzzy inference as a performance measurement in an automotive manufacturing line

Balanced Scorecard with Fuzzy Inference as a Performance Measurement in an Automotive Manufacturing line

In recent years, the balanced score card (BSC) has been the focus of considerable methodology for strategic cost management in management accounting area since it was originally proposed by Kaplan ,R.S. and Norton, D.P. in 1992. BSC is an approach to performance measurement based on both financial and nonfinancial information from four perspectives which are called financial, customer, inter...

Measurement of Corporate Performance through Balanced Scorecard : an Overview

In the present era of emerging intense global competition, organizations’ are facing increasingly knowledgeable and demanding customers and activist shareholders which have changed the competitive environment from competition based on ability to invest in and manage physical assets to competition based on knowledge and the ability to exploit intangible and soft assets. In this changed business ...

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach

A Balanced Scorecard Approach to Enterprise Systems Performance Measurement

A range of influences, both technical and organisational, has encouraged the wide spread adoption of Enterprise Systems (ES). Nevertheless, there is a growing consensus that Enterprise Systems have in many cases failed to provide expected benefits. The increasing role of, and dependency on ES (and IT in general), and the ‘uncertainty’ of these large investments, have created a strong need to mo...

Implementation and performance evaluation using the fuzzy network balanced scorecard

Article history: Received 8 April 2009 Received in revised form 2 January 2010 Accepted 10 January 2010

Human Resource Measurement: A Balanced Scorecard Approach

This study aims to adopt the balanced scorecard approach to improve the measurement and evaluating of human resources performance in the USA public sector. We use a balanced scorecard approach in terms of innovation, learning and growth for employees feeling to contribute to the governmental agency ends. Innovation, learning and growth may represent constitutive elements of organizational strat...